In an industry where influence is everything, the sommelier and the Master of Wine (MW) shape wine buying in radically different ways. MWs tend to operate more in a strategic, advisory and commercial capacity, guiding portfolio decisions but also judging, teaching and researching. As front-of-house ambassadors, sommeliers curate wine lists, directly influence consumer choices and, critically, deliver emotions. Both, therefore, require very different qualities. “People assume that a sommelier needs to be a fount of knowledge but having soft skills is more important,” says Jacques Orhon, a somme...
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